|UPS delivery transit time does not include Saturdays, Sundays, or Holidays as delivery traveling days, nor the day you placed your order.|
1.) Any order placed after 8am EST will not ship out until the following business day.
2.) When choosing next day air, or second day air, remember the day you place your order does not count as a day in travel.
3.) If you need your package to arrive on a Saturday, you must call us for this service.
Important fact : Urban Collector does not offer free shipping because there is no such thing. We ask you to compare our prices against those who claim to offer you free shipping and you will notice that they add the shipping costs into the price of the product. We would much rather provide you with great sale prices on the majority of our products than increase the product price to cover shipping.
Urban Collector also does not charge a handling fee of any kind!
Urban Collector can not and does not control the shipping prices. These prices are set in stone by UPS and the US Postal service. Shipping costs are automatically generated from these companies and figured by the weight of your order from point A to B. You can calculate your shipping prices by using the Shipping Calculator on the 1st page during checkout.
When your order ships, you will be notified via e-mail regarding your shipment and the tracking Number of your shipment (if the method chosen by you includes a tracking number). Most purchases over $10 USD will include free insurance within the S&H price.
We will make every attempt to combine your order into the least amount of boxes for that shipment. Certain oversized items may require you to contact us at: firstname.lastname@example.org to attain a quote for an accurate shipping price.
Urban-Collector reserves the right to change your shipping price due to postal rate changes, an item being oversized, or when incorrect weights are provided to Urban-Collector by the Manufacturers. You are responsible for any and all import duties, taxes or brokerage fees (Urban-Collector is not responsible for these charges). Certain products may have restrictions or other regulations that may prohibit delivery to your country. Please contact your local customs department for more information.
If you have any questions regarding our shipping policy, please contact us at: email@example.com.