Pre-Order Policies

Pre-Order Policy:

Items with a 'Pre-Order Item' click box and/or a 'Future Availibility' will be charged a 10% non-refundable deposit (of the Sale price) at the time of order. Once the item is in stock, the balance (Item price minus your deposit, plus S&H charges) will be due. Your purchase represents a contract with Urban-Collector to purchase this item. Once the item is in stock, the remaining balance (Item price minus your deposit, plus S&H charges) will be due. Please note that the Deposit is non-refundable. Exceptions to the non-refundable Deposit are listed below. We do not have control over shipment of items and when we receive them, so occassionally, items will be available from other sources including toy stores. This availability does not affect your preorder, you are commiting to purchase the item regardless of in stock availability to Urban-Collector.

If for any reason the product becomes non-available, a full refund for you deposit will be credited back to your account.

Although Urban-Collector only designates less than 1/2 of our product allocation as Pre-Order, there may be times when we do not recieve our entire shipment. When this occurs, pre-orders are cancelled starting with the most recent order.

Please contact us with any questions regarding this policy before you pre order any item, so there is no confusion later.